Damage Coverage
Normal wear and tear of the machine is covered at no cost to the renter. The renter is responsible for any damage to the machine that is not normal wear and tear including but not limited to:
- Blatant misuse or obvious disregard for the safe operation of the equipment
- Missing property: unexplained or mysterious disappearance (i.e., shortage of property discovered on taking inventory)
- Civil authority: seizure, confiscation, destruction, or quarantine of property
- Contamination or deterioration caused by hazardous materials: corrosion, decay, fungus, mildew, mold, rust, etc.
- Criminal, fraudulent, dishonest, or illegal acts: use and damage while committing a crime
- Manufacturers' specifications: use of machines outside of manufacturers’ specifications (i.e., overloading, etc.)
- Nuclear hazard: nuclear reaction, radiation, or radioactive contamination
- Pollutants: release, discharge, seepage, migration, dispersal, or escape of pollutants
- Temperature or humidity: dryness, dampness, humidity, or changes in or extremes of temperatures
- War and military action: war, warlike action by a military force, insurrection, revolution
- Weight of load
Repairs, Damage, and Replacements
You will get a replacement machine as soon as a working machine becomes available for any downtime caused by any covered normal wear and tear of the machine. It is the renter's responsibility to contact us to report the issue and schedule a replacement.
Pickup and Dropoff inspections
There will be a digitally recorded inspection of the equipment at the time of pickup and dropoff. The renter is responsible for any damage to the equipment that is not normal wear and tear.
The day of the pickup you will receive a link to place an incidental hold on your card for $1,000. The hold will be released on the day of dropoff.
Cancellation Policy
$100 cancellation fee will be applied if the cancellation notices is made within 48 hours of the scheduled rental time. There are no refunds for no-shows or cancelling the day of the pickup.
Early return
You are allowed to return the equipment early without any additional fees. However, you will not receive a refund for the unused portion of the rental.
Extensions
You can request an extension of the rental period by contacting us. We will do our best to accommodate your request, but cannot guarantee it. It is the renter's responsibility to gain a written confirmation from us before the extension is effective. Failure to gain written confirmation will result in Overage Charges.
Overage Charges
Any equipment dropped off after 5pm will be charged for the next day at a daily rate. It is the renter's responsibility to return the equipment by 5pm on the last day of the rental period to avoid additional charges. Any equipment kept after the day scheduled to return will be charged at 2 times the daily rate.
Return condition
Unless otherwise agreed upon all conditions below will be met as compared to the start of the rental or the amount listed will be deducted from the incidental hold.
- Fuel tank must be full ($25 + $/gallon)
- Machine must be clean and free of debris ($100)
- All attachments must be clean and free of debris ($100)
Other liability releases
- We are not liable for any damage to property or injury caused with the rental equipment or while operating or transporting the equipment.
- The renter is fully responsible for making sure their vehicle can safely transport the equipment. Furthermore, it is the renter's responsibility to make sure the equipment is properly secured to the trailer and the vehicle.